Day: November 1, 2017

vRealize Operations Manager 6.x UI issues with Touch Screen

UPDATE: If you are running vROPs 6.6.1, you can install this .pak file to resolve the touch screen issue.

If you have a touch-screen system and are using vROPs 6.x, you’re in for a bad time.  There is a KB about this:

Resolution is disable the touch screen device.

Go to Device Manager -> Human Interface Devices -> Disable device

Some of the symptoms I experienced:

  • Clicking the User icon and About did not open the About screen
  • Setting a filter type on Reports screen would reload the Home screen
  • Could not create a new vROPs View – UI crashes after configuring Subjects
  • Observed the following error in the Chrome dev console

I am simply leaving this here in case someone else, like me, searches for the browser client side error message.

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